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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Antoinette Hicks

February 28, 2025

5  out of  5
rating by Antoinette Hicks
"Sue Crowes State Farm Agency is great! Annette Is fantastic and always goes above and beyond to make sure that all my needs are taken care of."
We responded:
"Thank you! We appreciate you too! Sue Crowe State Farm Agency"
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Sara Walsh

February 25, 2025

5  out of  5
rating by Sara Walsh
"Sue Crowe’s office for auto insurance and home insurance is absolutely amazing wonderful staff. Helpful and courteous every time I call I think Sue Crowe‘s office for always being there. I’ve been with them since 2011"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had a great experience with Sue Crowe’s office and our team over the years. It’s our pleasure to be here for you, and we truly appreciate your loyalty since 2011. - Sue Crowe State Farm Office, St. Clair Shores, MI 48082"
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Robert Lutey

February 20, 2025

5  out of  5
rating by Robert Lutey
"I have had my insurance through Sue Crowe’s State Farm for as long as I’ve had insurance. They have always treated me very well and try to get me the best rates possible. They are both friendly and knowledgeable. I couldn’t recommend them enough."
We responded:
"Hi Robert! Thank you so much for your kind words! We truly appreciate your loyalty and are so glad to hear that you’ve had a positive experience with us. It’s always our goal to provide the best service, so your recommendation means the world to us. If you ever need anything, don’t hesitate to reach out. We’re here for you! - Sue Crowe State Farm, St. Clair Shores, MI"
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Monica M

February 14, 2025

1  out of  5
rating by Monica M
"Sue Crowe State Farm Agents denied my auto claim when a vehicle hit me twice, stating my insurance was lapsed--but they owed me from a renters claim when my home was vandalized and particular items were stolen for which they wrote me a check close to $2000.00...now at the time they said my insurance had/was lapsed when the accident happened, conveniently for the month of the accident DENYING MY CLAIM FOR WHICH I COULD NOT PAY THE BILLS STREMMING FROM THIS ACCIDENT AND HAD TO CLAIM BANKRUPTCY."
We responded:
"Thank you for your feedback, Monica. We appreciate you taking the time to share your experience. We understand how challenging this situation has been for you, and we want you to know that we have addressed your concerns directly. Sue Crowe State Farm Agent"
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Gwen Jackson

February 10, 2025

5  out of  5
rating by Gwen Jackson
"I’ve been working with Sue Crowe and her team for at least five years now and they have been nothing but helpful. Anytime I’ve had Questions or concerns. They always answered promptly and always explain things to me until I got a better understanding my premiums have fluctuated over the years and even gone up, but nothing to the extreme and nothing that they can control. I recommend them to anyone a special Thanks to Madison and Annette, who is always so helpful and polite anytime I call into the office."
We responded:
"Hi Gwen! Thank you for your kind words and continued trust in Sue Crowe and our team! We're so glad to hear that Madison and Annette have been helpful, and we truly appreciate your recommendation. Please don't hesitate to reach out if you ever need assistance in the future! - Sue Crowe State Farm, St. Clair Shores, MI"
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Laura Teigeler

February 6, 2025

5  out of  5
rating by Laura Teigeler
"Always very nice and helpful never have any issues with this office. I refer them all the time."
We responded:
"Hi Laura! Thank you so much for your 5 Star review!! Your review and referrals are appreciated, we love hearing feedback on our service! The team at Sue Crowe State Farm is dedicated to meeting customers expectations! Thank you Again! Sue Crowe State Farm Agent"
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Will Fleming

February 6, 2025

5  out of  5
rating by Will Fleming
"Great friendly staff great prices always there to accommodate and help"
We responded:
"Will! Thank you for your 5 Star review!! The team at Sue Crowe State Farm are dedicated to meeting customers expectations! Thank you Again!"
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Tim Teigeler

January 22, 2025

5  out of  5
rating by Tim Teigeler
"Excellent customer service and very pleasant to deal with. They really seem to take care of their customers"
We responded:
"Tim, thank you for your Five Star Review! My team works hard to meet customers expectations. Thank you again! Sue Crowe State Farm Agent"
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Summer Mclean

January 17, 2025

5  out of  5
rating by Summer Mclean
"Love working with Madison Murray. She is amazing!"
We responded:
"Thank you so much for your kind words! We’re excited to hear you had a great experience with Madison. We do our best to go above and beyond to help our clients. We appreciate your support and look forward to seeing you again soon! - Sue Crowe State Farm, St. Clair Shores, MI"
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Michael Clark

January 17, 2025

5  out of  5
rating by Michael Clark
"Been a State Farm customer for about 4 years now suddenly had an issue with my PIP coverage and the agent that worked with me to straighten it out jumped right on it and took good care of the situation and straightened it out almost instantly very good response highly recommend sue crowe State Farm Insurance excellent customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to resolve your PIP coverage issue quickly and effectively. We truly appreciate your trust in us over the years and are grateful for your recommendation. If you ever need assistance in the future, don't hesitate to reach out— we're here to help! - Sue Crowe State Farm, St. Clair Shores, MI"
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Jordan Williams

January 16, 2025

5  out of  5
rating by Jordan Williams
"Love this office! Annette an Madison are the best! Very helpful and always so nice! Wouldn't recommend changing a thing in this office."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Annette and Madison. They truly go above and beyond to help our clients. We appreciate your support and look forward to seeing you again soon!"
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Donna Jones

January 16, 2025

5  out of  5
rating by Donna Jones
"This location took very good care of me!! What ever the issue , the representatives were very thorough in providing answers to all questions and concerns. Thanks again to Sue, Madison and Annette for all your care and support!!!"
We responded:
"Donna. Thank you so much for the 5 Star Google Review! My team enjoys helping our insurers meet their insurance expectations! Thank you again! Sue Crowe State Farm Agent"
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Greg Heenan

January 15, 2025

5  out of  5
rating by Greg Heenan
"Sue crow State Farm is lit 🔥"
We responded:
"Greg! Thank you for the 5 Star Google review! Working hard to meet your expectations! We think you’re pretty awesome too! Sue Crowe State Farm Agent"
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didi dedivanaj

January 15, 2025

5  out of  5
rating by didi dedivanaj
"What a great experience we had with Madison. So incredibly kind and understanding along with professional. I had so many questions and concerns and she handled it so well and provided all the Information I needed and explained everything so well. Thee best experience I’ve ever had with an agent. Thank you so much Madison!"
We responded:
"Wow! Thank you for the Five Star Google review! So happy Madison helped you out! Look forward to working with you! Thank you again! Sue Crowe State Farm Agent"
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Marcos Resto

January 7, 2025

5  out of  5
rating by Marcos Resto
"Annette Garafolo took care of business effortlessly. Do yourself a favor Give her a call"
We responded:
"Thank you for your 5 Star Review! Annette is dedicated to meeting customers insurance requests! Sue Crowe State Farm Agent"
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Tange Berry

December 16, 2024

5  out of  5
rating by Tange Berry
"Very easy! Great listener and was able to help me in a timely manner"
We responded:
"Hi there! Thank you for sharing your experience! Your review is appreciated! - Sue Crowe State Farm, St. Clair Shores, MI"
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Connor Wright

December 3, 2024

5  out of  5
rating by Connor Wright
"I had the joy of working with Aaron Novach as my representative who did a phenomenal job communicating the various policies to me. He made the process go very smooth and would recommend him to any future customers."
We responded:
"Connor! Thank you for sharing your experience with Aaron Novach! It’s great he communicated well and made the process smooth! Your recommendation is appreciated!"
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Kathy Finazzo

November 29, 2024

5  out of  5
rating by Kathy Finazzo
"Excellent services"
We responded:
"Thank you Kathy! We work hard to meet customers expectations!!! Sue Crowe State Farm Agent"
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Anonymous One

November 27, 2024

5  out of  5
rating by Anonymous One
"Everything you want in an insurance agent!"
We responded:
"Thank you so much! My awesome team will keep up the great work! Sue Crowe State Farm Agent"
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Matt McDonald

October 15, 2024

5  out of  5
rating by Matt McDonald
"Great service, Aaron!"
We responded:
"Hi Matt! Thank you so much for your 5 STAR google review. We appreciate hearing from you! We are glad Aaron was able to assist you, he is great! - Sue Crowe State Farm, St. Clair Shores, MI"
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Brady Metzger

October 14, 2024

5  out of  5
rating by Brady Metzger
"Very knowledgeable and professional."
We responded:
"Hi Brady! Thank you so much for your 5 STAR google review. We appreciate hearing from you! - Sue Crowe State Farm, St. Clair Shores, MI"
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Wayne Huynh

September 27, 2024

5  out of  5
rating by Wayne Huynh
"The representative, Ms. Ambra was very helpful and went through all the details and explain everything I need to know before I made my final decision to get my car insure with StateFarm. A happy return customer."
We responded:
"Hi Wayne! Thank you so much for your 5 STAR google review. We appreciate hearing from you, I am glad Ambra was able to assist you she is awesome! - Sue Crowe State Farm, St. Clair Shores, MI"
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phynecia white

July 29, 2024

5  out of  5
rating by phynecia white
"Sue was very helpful & patient Thank you I am satisfied."
We responded:
"Hi Phynecia! Thank you so much for your review! We love to hear how we are doing! I see you worked with Annette, she is awesome! Looking forward to working with you more! - Sue Crowe State Farm, St. Clair Shores, MI"
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Andra Kay

July 24, 2024

5  out of  5
rating by Andra Kay
"So friendly and quick and easy to be helped! I emailed the night before and before I left for work in the morning everything was taken care of. Thank you for making this as pleasant as it could be for me!"
We responded:
"Hi Andra! We're delighted that you had a positive experience at our office! Your feedback is greatly appreciated. We're eager to continue working with you! - Sue Crowe State Farm St. Clair Shores Michigan"
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Kevin Mc Donald

July 22, 2024

5  out of  5
rating by Kevin Mc Donald
"Great people madison is great person to deal with very helpful give her a call for your insurance needs"
We responded:
"Hi Kevin! Thank you for your 5 STAR google review! I am so glad your experience at our office was delightful! Madison is great! We look forward to working with you more! - Sue Crowe State Farm St. Clair Shores Michigan"