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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TOM & GRACE BURKE

TOM & GRACE BURKE

August 26, 2025

5  out of  5
rating by TOM & GRACE BURKE
"Everyone in the office is helpful and very professional"
We responded:
"Hi Tom & Grace! Thank you for your kind words! We’re glad to hear our team was helpful and professional—we appreciate your trust in our office. - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Ronald Kelso

Ronald Kelso

August 24, 2025

5  out of  5
rating by Ronald Kelso
"Good communication 💯😃"
We responded:
"Hi Ronald! Thank you for your 5 star google review! We’re so glad to hear you had a great experience with our communication. We look forward to assisting you again! - Sue Crowe State Farm Office, St. Clair Shores, MI"
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Patricia Corbett

August 22, 2025

5  out of  5
rating by Patricia Corbett
"Sue Crowe and all of her associates are always friendly, courteous and provide detailed information on our insurance needs in a manner the is easy to understand."
We responded:
"Great to hear Patricia! Madison enjoys helping our customers. We appreciate you and your Five Star Google Review. We look forward to working with you more! Sue Crowe State Farm Agent, St. Clair Shores MI"
Profile photo of cynthia gorncy

cynthia gorncy

August 21, 2025

5  out of  5
rating by cynthia gorncy
"State Farm great ins. See sue crowe for ins"
We responded:
"Hi Cynthia! Thank you for the 5-star google review! We truly value your feedback. - Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Owen Lloyd

Owen Lloyd

August 20, 2025

5  out of  5
rating by Owen Lloyd
"They step up to make sure they do their job. My mother end up switching to this location and has been also very happy with everyone's dedication and help. They all go above and beyond."
We responded:
"Thank you Owen for your 5 STAR google review! I am so happy to hear the great experience you and your mother had here! - Sue Crowe State Farm St. Clair Shores Michigan"
Profile photo of Theresa Stevenson

Theresa Stevenson

August 20, 2025

5  out of  5
rating by Theresa Stevenson
"Madison is an asset to a fine State Farm office. The service I requested was completed by her in a thorough and timely manner. Thank you!"
We responded:
"Thank you Theresa for your Five Star Google Review! Madison works hard to meet our customers expectations! We appreciate your business! Sue Crowe State Farm Agent St Clair Shores MI"
Profile photo of amber bruner

amber bruner

August 20, 2025

5  out of  5
rating by amber bruner
"I'm so blessed and Grateful i really appreciate State Farm"
We responded:
"Hi Amber! Thank you so much for your 5-star google review—we are grateful your support! We appreciate your 5 star google review, let us know if there’s anything else we can assist with! Have a great day! - Sue Crowe State Farm. St. Clair Shores, MI"
Profile photo of Heather Wilhelm

Heather Wilhelm

August 19, 2025

5  out of  5
rating by Heather Wilhelm
"The staff was amazing. Madison was a huge help even called the dealership for me."
We responded:
"Hi Heather! We’re so glad to hear Madison and our team were able to help make things easier for you—even going the extra step with the dealership! Thank you for sharing your experience with us. – Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Michael Pement

Michael Pement

August 18, 2025

5  out of  5
rating by Michael Pement
"Madison provided clear communication and a friendly personality. More than that, she offered helpful ways for me to save money on my insurance. :)"
We responded:
"Hi Michael! Thanks so much! We’re glad Madison was able to help you save while making the process easy and friendly! - Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Leslie L

Leslie L

August 15, 2025

1  out of  5
rating by Leslie L
"I've been a customer of Sue Crowe's for over 30+ years. I cancelled one of my insurance policies on July 13th by calling State Farm's corporate number as July 13th fell on the weekend. I called Sue Crowe's office on Monday July 15th to verify that they received notification of the cancellation, which was confirmed. Because I canceled my insurance on July 13th and my autopay came out on 7/15/25 I was told I would receive a reimbursement check for the premium payment, which I never received. When I called on Friday, August 8th to inquire where my reimbursement check was, I was told they would look into it and get back with me. I received a call on Monday, August 11th informing me that I would not be reimbursed for the premium payment which covers from July 15th to August 15th. By keeping the premium payment for insurance on the motorcycle that I no longer own is not only fraudulent but is also conversion. It is illegal to charge customers for a policy which was cancelled prior to the autopay, the motorcycle was sold and not be reimbursed."
We responded:
"Thank you for sharing your feedback. We understand this situation has been frustrating, and we appreciate your bringing it to our attention. We have thoroughly reviewed your situation and handled your request according to State Farm’s policy guidelines. - Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Aaron Moore

Aaron Moore

August 14, 2025

4  out of  5
rating by Aaron Moore
"Professional customer service"
We responded:
"Hi Aaron! Thank you for your 5 star review! We’re happy to hear Madison was able to assist you in purchasing insurance. We look forward to working with you more in the future! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Dominic “Don Julio” B

Dominic “Don Julio” B

August 11, 2025

5  out of  5
rating by Dominic “Don Julio” B
"Absolutely above and beyond!! Madison was a tremendous help!"
We responded:
"Hi Dominic! Thank you so much for your kind words! We’re so glad to hear Madison was able to go above and beyond for you. We truly appreciate your feedback and look forward to assisting you again in the future! - Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Gordon Sevener

Gordon Sevener

August 7, 2025

5  out of  5
rating by Gordon Sevener
"Very nice and helpful didn't try to force anything on me that I didn't want ty"
We responded:
"Hi Gordon! We’re so glad to hear Madison was able to help you with your auto insurance purchase. We look forward to continuing to work with you! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Jennifer Slominski

Jennifer Slominski

August 1, 2025

5  out of  5
rating by Jennifer Slominski
"Ambra was very helpful and able to get me a quote much lower than what I was paying with my previous insurance provider!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ambra was able to help you save on your insurance. We appreciate you choosing our office and are here if you need anything! - Sue Crowe State Farm, St. Clair Shores, MI"
Profile photo of Craig Fraser

Craig Fraser

July 29, 2025

5  out of  5
rating by Craig Fraser
"I've been a customer of Sue Crowe's office for many years and have always been very satisfied with their help. They have been great! They have always come through quickly when we've needed them. Today, we needed to switch our insurance to a new lease vehicle and the process was fast and seamless."
We responded:
"Craig! Thank you! We appreciate you and your family at Sue Crowe State Farm "
Profile photo of Kailee A

Kailee A

June 27, 2025

5  out of  5
rating by Kailee A
"Look, let’s be real, having to find and pay for insurance sucks. Especially for the first time. But Annette over at Sue Crow State Farm has made it pretty simple for me. Now nearly a year in, they’re still keeping things easy! Thanks Annette for being so helpful!"
We responded:
"Hi Kailee! Thank you so much for your 5 star google review! Annette is awesome! We appreciate your feedback and look forward to assisting you more! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Erica Snyder

Erica Snyder

June 25, 2025

5  out of  5
rating by Erica Snyder
"Always very helpful and prompt."
We responded:
"Hi Erica! Thank you so much for your 5 star google review, your feedback is appreciated! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Elaina Emig

Elaina Emig

June 11, 2025

5  out of  5
rating by Elaina Emig
"Sydney was so helpful and worked hard to make sure we were well taken care of!"
We responded:
"Thank you for your 5-star review! Sydney is great! We are happy to be your good neighbor! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Valbona Agolli

Valbona Agolli

June 9, 2025

5  out of  5
rating by Valbona Agolli
"There are so many offices around but this one makes the difference! The most professional people you could ask for. Heads up for Ambra, the best customer service."
We responded:
"Hi Valbona! We appreciate your 5 star google review! Thank you for the amazing review, it means a lot to hear that our office stands out. Ambra will be so happy to hear your kind words! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of yousif abbodi

yousif abbodi

June 8, 2025

5  out of  5
rating by yousif abbodi
"The team at sue crowes office is great and Sydney is a pleasure to work with!!"
We responded:
"Hi Yousif! We thank you for your 5 star google review response! We appreciate your feedback. Sydney is an awesome team member! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of William Jordan

William Jordan

June 7, 2025

5  out of  5
rating by William Jordan
"Just got new quotes quickly and so far accurately with reasonable rates. Dave was very helpful, Thanks Dave!"
We responded:
"Hi William! Thank you so much for your 5 STAR google review! I’m so happy to hear about your experience, I am glad Dave was able to assist you! - Sue Crowe State Farm Office, St Clair Shores, MI 48082"
Profile photo of ebi klara

ebi klara

June 7, 2025

5  out of  5
rating by ebi klara
"Ambra was very helpful and professional!"
We responded:
"Hi Ebi! We are glad to hear that your experience was a good one! Ambra is awesome, we thank you for your response and look forward to assisting you more! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Jason Leskie

Jason Leskie

June 6, 2025

5  out of  5
rating by Jason Leskie
"Very polite helpful forthcoming honest and has a great sense of humor and makes a customer feel relaxed and doesn't have them feel like they're just money for the company. Ambra is a great asset to the company"
We responded:
"Hi Jason! Thank you so much for your kind words! We’re thrilled to hear that Ambra made you feel comfortable and cared for — that’s the experience we aim to provide. We’re lucky to have her on our team! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of francesca biundo

francesca biundo

June 6, 2025

5  out of  5
rating by francesca biundo
"Working with Sydney was amazing. She was very helpful and made the process so easy."
We responded:
"Hi Francesca! Sydney is awesome! Your feedback is much appreciated! - Sue Crowe State Farm Office, St. Clair Shores, MI"
Profile photo of Carl Delor

Carl Delor

June 6, 2025

5  out of  5
rating by Carl Delor
"Always friendly. Always helpful. Always prompt!"
We responded:
"Carl! Thank you so much for your kind words! We’re thrilled to hear that you always have a positive experience with us. Your support means a lot, and we look forward to continuing to help you! Sue Crowe State Farm Agent"